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Want to whisper sweet nothings into our inbox? We’re all ears (and lace). Whether it’s about sizing, orders, collaborations, or just a little lingerie love, we’re here to make sure you feel as good as you look.
Fantasy FAQs
Where does Fantasy ship?
We offer worldwide shipping.
UAE: Next working day or Same day
GCC & Middle East: 2-3 working days
International: 5-7 working days
How long will my order take to arrive?
Orders are typically processed within 1-2 business days. Delivery times vary based on location:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Next-Day Delivery: Available in select locations
Do you offer same-day delivery?
Same-day delivery is available in select cities.
What is your return policy?
We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in their original condition with all tags attached. For hygiene reasons, certain intimate pieces are not eligible for return.
How do I initiate a return or exchange?
To initiate a return, visit my orders and follow the instructions. Exchanges can be requested for a different size or style, subject to availability.
How long does it take to process my return?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
How should I wash my Fantasy lingerie and nightwear?
We recommend hand washing your pieces with mild detergent and cold water. If machine washing, use a delicate cycle inside a laundry bag. Always air dry to maintain fabric quality.
Can I dry-clean my Fantasy garments?
Yes, many of our pieces can be dry-cleaned. Please check the care label on your garment for specific instructions.
Are your products ethically made?
Yes, we prioritize ethical production and source only high-quality, responsibly made fabrics. Our manufacturers adhere to strict sustainability and fair labor standards.
What payment methods do you accept?
We accept all major Credit Cards, Apple Pay, Tabby, and Tamara for installment payments.
Do I need an account to place an order?
No, but having an account allows for faster checkout, order tracking, and exclusive offers.
Say hello to us at: hellowearfantasy@gmail.com
(We promise to reply—unlike that one ex.)
